# Author Archives: Dan Valenzuela

### [Supporting Your Customers](/content/ecommerce-tips/supporting-your-customers/index.html)
Posted by [Dan Valenzuela](/content/author/danv/index.html) on August 19, 2025 | Featured

Providing a meaningful customer support experience can be an underrated skill that you may not think about when starting a business, because you are effectively acting as the voice of your company, while also offering you an opportunity to showcase … [Read More](/content/ecommerce-tips/supporting-your-customers/index.html)

### [Sending Your Artwork Files to Your Printer](/content/using-order-desk/sending-your-artwork-files-to-your-printer/index.html)
Posted by [Dan Valenzuela](/content/author/danv/index.html) on June 18, 2025 | Featured

One of the best things about ecommerce is how it helps you spread your work out into the world through garments, prints, home goods, and so much more. Though with so many printing services using different methods to help you … [Read More](/content/using-order-desk/sending-your-artwork-files-to-your-printer/index.html)

### [SOS! Get Help Faster: Pro Tips for Contacting Order Desk Support](/content/using-order-desk/sos-get-help-faster-pro-tips-for-contacting-order-desk-support/index.html)
Posted by [Dan Valenzuela](/content/author/danv/index.html) on April 10, 2025 | Featured

We’ve all been there. You’re trying to follow instructions, but for whatever reason something just isn’t making sense. Or maybe you’re following all the right steps, but you’re still bumping into an error message that you don’t quite understand. It’s … [Read More](/content/using-order-desk/sos-get-help-faster-pro-tips-for-contacting-order-desk-support/index.html)

### [Picking a Print on Demand Provider](/content/using-order-desk/picking-a-print-on-demand-provider/index.html)
Posted by [Dan Valenzuela](/content/author/danv/index.html) on September 18, 2024 | Featured

Whether you’re starting a new business or looking to expand your range of products, navigating through your print on demand options can be tough. With over 300 ecommerce integrations available in Order Desk, it’s fair to say that we’re the … [Read More](/content/using-order-desk/picking-a-print-on-demand-provider/index.html)

### [Retreat 2024: A Tale of Two Time Zones](/content/working-at-order-desk/retreat-2024-a-tale-of-two-time-zones/index.html)
Posted by [Dan Valenzuela](/content/author/danv/index.html) on May 6, 2024 | Featured

As a fully remote company, one of the things we look forward to the most is our annual retreat. Well, sometimes it isn’t quite as annual as we’d like it to be thanks to travel restrictions from a certain global … [Read More](/content/working-at-order-desk/retreat-2024-a-tale-of-two-time-zones/index.html)

### [Welcome to Order Desk: An Orientation](/content/using-order-desk/welcome-to-order-desk-an-orientation/index.html)
Posted by [Dan Valenzuela](/content/author/danv/index.html) on August 4, 2023 | Featured

Your business keeps you busy enough that trying to learn how to use Order Desk at the same time might feel overwhelming. Order Desk automates your order activity so you have more time to focus on what matters to you: … [Read More](/content/using-order-desk/welcome-to-order-desk-an-orientation/index.html)

### [APIs & Webhooks: What is Order Desk Really Doing?](/content/using-order-desk/apis-webhooks-what-is-order-desk-really-doing/index.html)
Posted by [Dan Valenzuela](/content/author/danv/index.html) on July 27, 2023 | Featured

If you’ve worked with integrations in the past, you may have seen phrases like API and webhook without really thinking much of it. You’re asked to present this long string of random letters and numbers, or maybe you have to … [Read More](/content/using-order-desk/apis-webhooks-what-is-order-desk-really-doing/index.html)

### [Retreat 2023: Wish You Were Here!](/content/working-at-order-desk/retreat-2023-wish-you-were-here/index.html)
Posted by [Dan Valenzuela](/content/author/danv/index.html) on April 6, 2023 | Featured

Recently the Order Desk team had a chance to do something we haven’t done in a very long time: a company retreat. In fact it’s been three years since the last time we were able to get together, and the … [Read More](/content/working-at-order-desk/retreat-2023-wish-you-were-here/index.html)

### [April Foolin’](/content/announcements/april-foolin/index.html)
Posted by [Dan Valenzuela](/content/author/danv/index.html) on April 4, 2022 | Featured

We here at Order Desk are no stranger to the occasional April Fools prank, and since it’s been a while we thought we’d have a little fun this year by announcing several new Order Desk…”products”…on Twitter this year. These new products sadly … [Read More](/content/announcements/april-foolin/index.html)

### [LISTEN: Order Desk on Pathmonk](/content/press/listen-order-desk-on-pathmonk/index.html)
Posted by [Dan Valenzuela](/content/author/danv/index.html) on February 23, 2022 | Featured

Pathmonk was kind enough to invite our Content and Strategy Lead, Dan Schenker, onto their podcast recently to discuss authenticity in our marketing and how we use relationships and word of mouth to grow our brand. If you’ve got 16 minutes to … [Read More](/content/press/listen-order-desk-on-pathmonk/index.html)